FAQ

How Does This Work?
Step 1: Choose your size
Step 2: We ship it to you (or to a friend as a gift!)
Step 3: Add your pet’s photo (just like a regular picture frame), adjust their collar and snap around the frame
Step 4: Enjoy seeing your furry family displayed in your space!
 
How Do I Choose The Right Size?

We’ve done years of research to make it easy to find your size! Because collars are adjustable, we were able to create 4 standardized sizes for dogs and 1 for cats. 

The Great Dane - 22” x 1”  - for “Extra Large” dog collars; also available in an extra wide version for 1.5” wide collars (Ex. Great Dane, Rottweiler, Mastiff)
The Lab - 18” x 1” - for “Large” dog collars (Ex. German Shepherd, Lab, Golden Retriever, Husky, Bulldog)
The Beagle - 17.5” x 1” - for “Medium” dog collars (Ex. Beagle, French Bulldog, Corgi)
The Chihuahua - 12” x 1” - for “Small” dog collars (Ex. Chihuahua, Miniature Poodle, Shih Tau, Dachshund)
The Garfield - 12” x 1” - for cat collars

We also do custom orders for different colors or widths, for example. We have even made frames for horse halters! We love making special orders! Just reach out at info@whiskerandfang.com or use our contact form. 

How Do I Choose Which Size Photo to Use Once I Get My Frame?
Our Beagle, Lab & Great Dane frames come with high-quality, laser cut matting. You can choose to use the mat or take it out for a larger photo display area. You can use the acrylic lens or the mat as a template for cutting your photo. We have listed each frame and display area below as well as the photo size that could be used. You may have a photo already at home that you would like to use, or you can have one printed at a local pharmacy or other business. We have included photo sizes that are typical, standard size offerings when printing.  

The Garfield:
-Without Mat: 2.75” circular display area. Easily cut out of standard 4” x 6” photo
The Chihuahua:
-Without Mat: 2.75” circular display area. Easily cut out of standard 4” x 6” photo
The Beagle:
- With Mat: 3”x 3” square display area. Easily cut out of a standard 4” x 6” photo
- Without Mat: 4.5” circular display area. Easily cut out of 5” X 5” photos
The Lab:
- With Mat: 3” x 3” square display area. Easily cut out of a standard 4” x 6” photo
- Without Mat: 4.5” circular display area. Easily cut out of 5” X 5” photos
The Great Dane:
- With Mat: 4” x 4” square display area. Easily cut out of a standard 4” x 6” or 5” x 5” photo
- Without Mat: 5.75” circular display area. Easily cut out of 8” X 8” photos
 
What if I am Giving This as a Gift?
We have a full return/exchange policy. We can also help you select the size from a photo of the pet. We also have Gift Cards available on our products page! It's a great way to give a thoughtful gift while letting the recipient choose their own size/style! 
 
What if I Need Help Choosing a Size?

Complete our quick questionnaire about your pup and our team will help you choose the perfect size for your pet! Find the Google form here. Feel free to email us at info@whiskerandfang.com if you have any additional questions and our team will be happy to guide you in the right direction. 

What is Your Return Policy?
We welcome exchanges and returns within 30 days of receiving the item. Custom orders and gift cards and not eligible for return. Remember, we also have gift cards so you don't have to stress about sizing when choosing a gift!
 

Instructional Videos

How to chose and cut a full size picture for your Halo Frame and Collar Display